Overview
This guide covers tracking equipment assets and warranties. Whether you're just getting started or looking to optimize your existing setup, this article provides step-by-step instructions and best practices.
Prerequisites
- Active Hotel Systems account with appropriate permissions
- Basic familiarity with the Hotel Systems dashboard
Step-by-Step Instructions
Step 1: Access the Maintenance & AI Section
Navigate to the Maintenance & AI module from your main dashboard. Click on the relevant menu item in the left sidebar to open the module.
Step 2: Configure Your Settings
Review the default settings and adjust them to match your property's requirements. Most settings include helpful tooltips explaining each option.
Step 3: Test and Verify
Before going live, use the built-in testing tools to verify your configuration works as expected. Check that all integrations are receiving and sending data correctly.
Common Issues and Solutions
Issue: Settings Not Saving
Ensure you have the correct user permissions. Contact your account administrator if you cannot access certain settings.
Issue: Integration Not Connecting
Verify your API credentials are correct and that your PMS or channel manager supports the required integration endpoints.
Best Practices
- Review your configuration regularly as your property's needs change
- Document any custom settings for future reference
- Train all relevant staff members on the features they'll use daily
Related Articles
See also: Getting Started Guide, API Documentation, and the Maintenance & AI module overview for more context.
Need help? Contact our support team or visit our knowledge base for more guides.